Management Science Online CAT

Management Science Online CAT

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Management Science Online CAT


Projects are becoming increasingly complex with technological advances, changes in client needs and preferences, and the explosion of data associated with the Internet age. The stakeholders engaged in modern projects are equally becoming more diverse. Despite these market changes, project managers are still anticipated to exhibit confidence and reliability when managing the challenges of complex projects (Varajao et al., 2021). Management decisions must be within the set time, date, and budget while addressing any identifiable risks. Projects have often relied on information technology (I.T.) to develop software that improves the efficiency of business processes. The work breakdown structure (WBS), Gantt Chart, and critical path method are all technical-based methods for enhancing the effectiveness of the decision-making process (Raymond & Bergeron, 2008). The proposed research report looks at the broader or collective impact of project management information systems (PMIS) on the decision-making process in project management. The study hypothesizes that PMIS is critical to decision-making in contemporary project management. The paper will present a conceptual research model that entails the most significant elements of PMIS as applied in different stages of the project lifecycle.


The title of the proposed research report will be “The Impact of Project Management Information Systems (PMIS) on the Decision-Making Process.”

Q. C

Independent Variables

  1. Information quality: Refers to the measure of value in which data or information accords the user. The variable contributes to determining the effectiveness of the PMIS.
  2. System quality: The degree to which the information system is navigable, reliable, flexible, and functional in accomplishing specific tasks (Varajao et al., 2021). High system quality should translate into improved decision-making in project management.
  3. Analytics quality: The ability of an information system to collect and assess datasets to identify potential patterns, trends, issues, or errors.
  4. Communication level/quality: The effectiveness of the PMIS in exchanging ideas, opinions, data, and knowledge to ensure the message is received and understood. Communication quality is based on five criteria: completeness, correctness, conciseness, clarity, and compassion.

Dependent Variables

  1. The decision-making process: A multi-layered managerial process that entails identifying the decision, gathering relevant information, identifying alternatives, weighing evidence, selecting among the alternatives, and taking action.


While PMIS are cited to improve the decision-making process in project management, they equally negate the reliance on human judgment, which negatively affects project managers’ decision-making competencies and strength.


            Project Management Information Systems (PMIS) provide project managers with the necessary tools and data points for effectively planning, organizing, and managing complex projects. The information systems are giving managers the confidence to address the challenges of highly complex initiatives. However, some managers lament that PMIS does not produce applicable information. Others are dissatisfied with the results they output. Based on a qualitative survey of over 70 project managers working in different countries and industries, the research highlights the elements and impact of PMIS on the project management decision-making process. The findings highlight that the use of PMIS is highly advantageous in contemporary project management. No negative implications on the managers or the project were identified despite the information overload. PMIS should be perceived as a positive instrument for enhancing the quality of decisions and the general satisfaction of project managers and other engaged stakeholders. Handling multiple projects while using PMIS should generate more extensive conclusions about the contribution of the technology to information quality.


Varajao, J., Trigo, A., Moura, I. & Pereira, J. L. (2021). Information systems project management success. International Journal of Information Systems and Project Management, 9(4), 62-74. 

Raymond, L. & Bergeron, F. (2008). Project management information systems: An empirical study of their impact on project managers and project success. International Journal of Project Management, 26(1), 213-220.

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